Contract # G202F0175R
Certifications:
* 8(a)
* SDVOSB
* HUBZone
* MBE/WBE
* NMSDC
27-100 - Training Aids & Devices
CustomerCAREware
An Advanced Database System for Residential Services
CustomerCAREware is a powerful software solution that lets you easily accumulate data in a consistent, centralized, and accessible format. The look and feel of the program is like most other MS programs with a standard Graphical User Interface.
With CustomerCAREware, you can:
Manage your day-to-day operations;
Access up-to-the-minute database;
Make strategic decisions based on real-time statistics;
Maintain admissions assessments electronically;
Maintain written service agreements electronically;
Maintain quarterly reports electronically;
Maintain a list of medications (previous/present);
Maintain all contacts;
Maintain a list of medical examinations;
Record phone logs, team notes & agency notes.
VETCAREBase
An Advanced Database System for Veteran Services
VETCareBase is a powerful software solution that lets you easily accumulate data in a consistent, centralized, and accessible format.
With VETCareBase, you can:
Track admissions and terminations;
Keep electronic incident reports;
Maintain initial assessments electronically;
Maintain Authorizations of Counseling Extension forms;
Maintain electronic termination forms;
Maintain quarterly requests for additional services electronically;
Maintain a list of medications (previous/present) & medical examinations;
Record phone logs & agency notes;
Manage your day-to-day operations;
Access up-to-the-minute database;
Make strategic decisions based on real-time statistics.
27-200 – Prepared Printed Instructional Material
Customized 10-30 page bound manuals covering the following topics:
Anger Management, Post-Traumatic Stress Disorder;
Adoption, Alcoholism with a new twist!;
Responding to Domestic Violence, Parenting Support;
Employee Assistance over Coffee, Workplace Violence;
Stress Management, Alternative Work Schedules, Alternative Dispute Resolution;
EEO Training, Cultural Diversity;
Leadership Training, Facilitation Services, No Child Left Behind;
Approaches to Conflict, Community Service 101;
Mediation of Workplace Disputes.
27-400 - Instructor-Led Training
27-400-1 Combat Re-Adjustment Training (up to 6.0 CEUs)
We spend months preparing our Marines, Sailors, and Soldiers to go to war. Now when they return we can equip them with the right tools to return to their homes, family, and community. This is a comprehensive training focused on the whole person---Personally, Emotionally, Educationally, and Socially. Agencies may mix and match as needed. However, the full 10-day content includes:
#27-400-2 Anger Management 1 Day
#27-400-3 Post-Traumatic Stress Disorder 2 Days
#27-400-5 Alcoholism with a new twist ½ Day
#27-400-6 Responding to Domestic Violence 1 Day
#27-400-7 Parenting Support 2 Days
#27-400-8 Employee Assistance Program ½ Day
#27-400-10 Stress Management 1 Day
#27-400-18 Approaches to conflict ½ Day
#27-400-19 Community Service 101 ½ Day
#27-400-21 Depression 1 Day
Terminal Objective
Given training on combat re-adjustment issues ranging from anger management, to depression, upon completion of this course, the learner should be able to identify resources to help him/her to better balance his/her life.
Prerequisite
None
Who Should attend
Service members and/or their families serving during conflicts/wars.
Method of Delivery
On-site/Off Site in Continental US locations
BONUS --- The 10-day session includes complimentary well-body offerings such as Deep Tissue Massage, Sports Massage, Neuromuscular Massage, Musculoskeletal Massage, Reflexology, and manicures/pedicures.
Course Length: 10 Days
Minimum Class Size: 20
Maximum Class Size: 50
Cost per student over minimum: $168.30 per participant per day
27-400-2 Anger Management (.6 CEUs)
The goal of this workshop is to give everyone tools or "interventions" that will help employees manage anger and keep you more isolated from the harmful effects of other people's anger. Participants will be actively involved in learning and helping others to learn from their insights and experiences.
Portions of this class will be taught by a licensed therapist.
Terminal Objective
Given training on Anger Management, and upon completion of this workshop, the learner should be able to identify resources to help him/her to better balance his/her work/life/home relationships.
Prerequisite
None
Who Should attend
Persons interested in learning more about anger management.
Method of Delivery
On-site/Off-site
Course Length: 1 Day
Minimum Class Size: 10
Maximum Class Size: 40
Cost per student over minimum: $137.70
27-400-3 Post-Traumatic Stress Disorder ( .6-1.8 CEUs)
Post-traumatic stress disorder (PTSD) is an extremely debilitating condition that can occur after exposure to a terrifying event or ordeal in which grave physical harm occurred or was threatened. Some studies show that debriefing people very soon after a catastrophic event may reduce some of the symptoms of PTSD.
We advise agencies/individuals on the management of specific traumatic situations, and also help with the development of plans, policies, and other mechanisms to deal with traumatic events. Participants will also learn about available treatments for PTSD, other Physical or Emotional Illnesses that Tend to Accompany PTSD; and Who Is Most Likely to Develop PTSD.
A licensed psychologist will teach portions of this class.
Terminal Objective
Given training on post-traumatic disorder and upon completion of this course, the learner should be able to identify resources to help him/her to better balance his/her work/life/home relationships.
Prerequisite
None
Who Should attend
Service members (and their families) serving during conflicts/wars.
Civilians (and their families) serving during conflict/wars.
Persons interested in learning more about PTSD.
Method of Delivery
On-site/Off-site
BONUS --- Our 3-day session includes a two-pack audio cassette of relaxing sounds for each participant.
Course Length: 1-3 Days
Minimum Class Size: 10
Maximum Class Size: 40
Cost per student over minimum: $137.70 per participant per day
27-400-4 Adoption (.6 CEUs)
Adoption can be a challenging and rewarding experience. This 1-day training is designed to give Federal employees the tools to balance all aspects of their lives, including helping with the adoption process.
We can provide you with basic information about:
The steps to adoption;
Health & Tax benefits available to prospective adoptive parents;
How to select an adoption agency;
How to obtain a family assessment (adoption study or home study);
Available financial incentives (tax credits and adoption subsidies);
Federal adoption assistance resources;
State adoption subsidy programs.
Leatherwoods knows the joys and the difficulties of adoptive parenting and wants you to be able to make an informed decision.
This class is taught by adoption specialists.
Terminal Objective
Given training on adoption, the learner should be able to identify resources to help him/her to better balance his/her work/life/home relationships.
Prerequisite
None
Who Should attend
Persons (and their families) looking to adopt.
Persons (and their families) looking to learn more about adoption.
Method of Delivery
On-site/Off-Site
Course Length: 1 Day
Minimum Class Size: 10
Maximum Class Size: 40
Cost per student over minimum: $129.60
27-400-5 Alcoholism with a new twist! (.6 CEUs)
Want a hands-on training on this topic? Alcoholism with a new twist is your course. In addition to the typical classroom training, participants will perform functions while wearing “drunk goggles.” In addition, we will view, and discuss an excellent video on the perils of drinking and driving. Warning: The video shows graphic physical injuries.
When the use or abuse of alcohol interferes with the employee’s ability to perform his or her duties, the employer does have legitimate concerns, including the proper performance of duties, health and safety issues, and employee conduct at the workplace. Supervisors have an important role in dealing with alcohol problems in the workplace, along with other agency officials.
A licensed substance abuse counselor will teach portions of this class.
Terminal Objective
Given training on alcholism, upon completion of this course, the learner should be able to identify resources to help him/her to better balance his/her life.
Prerequisite
None
Who Should attend
Persons interested in learning more about alcoholism.
Method of Delivery
On-site/Off-site
Course Length: 1 Day
Minimum Class Size: 10
Maximum Class Size: 40
Cost per student over minimum: $132.30
27-400-6 Responding to Domestic Violence (.6 CEUs)
Husbands and boyfriends commit 13,000 acts of violence against women in the workplace every year . – Violence and Theft in the Workplace, U.S. Department of Justice, July, 1994
Family violence costs the nation from $5 to $10 billion annually in medical, expenses, police and court costs, shelters and foster care, sick leave, absenteeism, and non-productivity. – Medical News, American Medical Association, January, 1992.
This 1-day training will show you how you can be most helpful to people who are in abusive relationships, whether they are your co-workers or employees you supervise, friends or family, neighbors or acquaintances.
This training outlines management tools, personnel flexibilities, and entitlements that can help victims cope with the situation and stay productive on the job. We will discuss safety plans/resource outlets for Supervisors, Security Officers, Co-workers, Human Resource personnel.
A licensed therapist will teach portions of this class.
Terminal Objective
Given training on domestic violence, upon completion of this course, the learner should be able to identify resources to help him/her to better balance his/her life.
Prerequisite
None
Who Should attend
Persons interested in learning more about domestic violence.
Method of Delivery
On-site/Off-site
Course Length: 1 Day
Minimum Class Size: 10
Maximum Class Size: 40
Cost per student over minimum: $129.60
27-400-7 Parenting Support (.6-1.8 CEUs)
Most adults assume the role of parent without the benefit of training, education, or practical experience. Being a working mom/dad can be draining. Your workplace productivity can suffer because of home distractions, worries, or problems.
If you answer yes to any of the questions, this workshop can help:
Would you like to make your home more enjoyable and safe?
Are you tired of having to ask your child three times to do something?
Do you get so upset that you forget what you wanted to talk about?
Would you like to make your home more peaceful?
Parent Education topics covered will include:Parents as Teachers; Positive/Negative Consequences; What is Behavior?; Effective Praise; Preventive Teaching; Corrective Teaching; Staying Calm; Teaching Self-Control; Family Meetings; What is Discipline?.
This class is taught by certified parent trainers.
Terminal Objective
Given training on parenting skills, upon completion of this course, with the aid of references, the learner will identify resources to help him/her to better balance his/her work/life/home relationships.
Prerequisite
None
Who Should attend
Persons interested in learning more about parenting.
Method of Delivery
On-site/Off-site
Course Length: 1-3 Days
Minimum Class Size: 10
Maximum Class Size: 40
Cost per student over minimum: $122.40 per participant per day
27-400-8 Employee Assistance over Coffee (.6 CEUs)
This employee focused training focuses on resources available to employees through the Employee Assistance Program. Every Federal agency has an Employee Assistance Program (EAP), which has a goal to restore employees to full productivity.
More specifically, the EAP provides free, confidential short term counseling to identify the employee's problem and, when appropriate, make a referral to an outside organization, facility, or program that can assist the employee in resolving his or her problem.
Topics covered during this course will include: What an Employee Assistance Program is; What kinds of problems EAPs help resolve; Services offered by EAPs;
How and when to contact your EAP; Confidentiality; Costs of using your EAP.
Terminal Objective
Given training on EAPs, upon completion of this course, the learner should be able to identify resources to help him/her to better balance his/her work/life/home relationships.
Prerequisite
None
Who Should attend
Persons interested in learning more about Employee Assistance Programs.
Method of Delivery
On-site/Off-site
BONUS--- We’ll bring the coffee, you bring the cup.
Course Length: 1 Day
Minimum Class Size: 10
Maximum Class Size: 40
Cost per student over minimum: $132.30
27-400-9 Workplace Violence (.6-1.2 CEUs)
The U. S. Department of Justice (DOJ) National Crime Victimization
Survey(3) statistics, published in July 1994, found that almost one
million workers were victims of violence while working. ---F OOTNOTE(3) Bachman, Ronet. National Crime Victimization Survey: Violence and Theft in the Workplace. Washington, D.C.:Bureau of Justice Statistics, U.S. Department of Justice, July 1994. According to the survey, one in six violent crimes in the United States -an estimated 8% of rapes, 7% of robberies and 16% of assaults - occurs at work.
This Training will compliment the Office of Personnel Management's handbook “Dealing with Workplace Violence a Guide for Agency Planners”. The goal of this training is to assist personnel charged with establishing workplace violence initiatives at their agencies.
This class will cover the following areas: Preventive Measures; Determining workplace risk; Identifying occupational groups most at risk for workplace violence; Work related factors that increase your risk; Triggers; Violence Prevention; Developing a workplace violence prevention program.
Portions of this session will be taught by an a public safety professional.
Terminal Objective
Given training on workplace violence, upon completion of this course, the learner should be able to identify resources to help him/her maintain a safer workplace.
Prerequisite
None
Who Should attend
Persons interested in learning more about keeping their workplace safe.
Method of Delivery
On-site/Off-Site
Course Length: 1-2 Days
Minimum Class Size: 10
Maximum Class Size: 40
Cost per student over minimum: $153.00 per participant per day
27-400-10 Stress Management (.6-1.2 CEUs)
Work-related stress is a major cause of occupational ill health. That means sickness absence, high staff turnover and poor performance. This workshop will help your employees and your organization manage stress better. You will also learn ways to minimize the impact of work-related stress on your organization.
It provides a strong foundation in stress management and how to implement a stress management program within any organization. A discussion of some of the most common signs of stress is also discussed.
We'll also discuss Managing Stress in the Workplace to include the role of Management and the individual. We will cover information about Support Programs and Personal Coping Strategies.
Portions of this class are taught by a licensed social worker.
Terminal Objective
Given training on stress management, upon completion of this course, the learner should be able to identify resources to help him/her to better balance his/her work/home/life relationships.
Prerequisite
None
Who Should attend
Persons interested in learning more about stress management.
Method of Delivery
On-site/Off-Site
BONUS ----The 2-day class includes complimentary aromatherapy candles to all participants
Course Length: 1-2 Days
Minimum Class Size: 10 Maximum Class Size: 40
Cost per student over minimum: $153.00 per participant per day
27-400-11 Alternative Work Schedules (.6 CEUs)
The purpose of this program is to provide:
A framework for agencies establishing alternative work schedules (AWS);
Additional information to assist agencies in administering AWS.
Training includes a discussion of:
Definitions;
Policy/Guidance;
Procedures for Establishing Alternative Work Schedules;
Procedures for Terminating Alternative Work Schedules;
Special Procedures for Time Accounting;
Changes in Payroll Procedures and Personnel Policies;
Seasonal Schedules.
Terminal Objective
Upon completion of this training, learners will identify ways to meet their program goals while, at the same time, allowing employees to be more flexibility in scheduling their personal activities.
Prerequisite
None
Who Should attend
Managers and supervisors
Method of Delivery
On-site/Off-Site
Course Length: 1 Day
Minimum Class Size: 10
Maximum Class Size: 40
Cost per student over minimum: $151.20
27-400-12 Alternative Dispute Resolution (ADR) (.6-1.2 CEUs)
Alternative dispute resolution (ADR) consists of a variety of approaches to early intervention and dispute resolution. Many of these approaches include the use of a neutral individual such as a mediator who can assist disputing parties in resolving their disagreements.
This workshop teaches skills which help increase the parties' opportunities to resolve disputes prior to or during the use of formal administrative procedures and litigation (which can be very costly and time-consuming).
Terminal Objective
Given training on ADR, with the aid of references, upon completion of this course, the learner should be able to identify resources to help him/her understand how to use ADR techniques.
Prerequisite
None
Who Should attend
Persons interested in learning more about keeping disutes to a minimum.
Method of Delivery
On-site/Off-site
Course Length: 1-2 Days
Minimum Class Size: 10
Maximum Class Size: 40
Cost per student over minimum: $99.45 per participant per day
27-400-13 EEO Training (.6-1.8 CEUs)
This comprehensive workshop is designed to provide learners with a practical understanding of the fundamental principles and requirements of the equal employment opportunity laws.
Areas covered may include:
The legal definition and main theories of “discrimination”;
EEO considerations in interviewing, performance appraisals, and termination procedures;
Specifics of the federal EEO laws, including Title VII, Civil Rights Act, Equal Pay Act, Americans with Disabilities Act, FMLA, Fair Credit Reporting Act, Immigration Reform and Control Act, and veterans acts;
An overview of state EEO laws, whistle blower protection laws, & the employment-at-will doctrine;
Preventing illegal workplace harassment (including sexual harassment);
Providing accommodations based on religion and to individuals with disabilities.
This workshop utilizes the following delivery format: Lecture; Q&A; Case Studies; Group Discussion; Role-Plays; and Participants Experiences.
Terminal Objective
Upon completion of this course, the learner should be able to identify EEO issues.
Prerequisite
None
Who Should attend
EEO/AA specialists, employees, supervisors, managers, team leaders, and human resource managers
Method of Delivery
On-site/Off-Site
Course Length: 1-3 Days
Minimum Class Size: 10
Maximum Class Size: 40
Cost per student over minimum: $81.60 per participant per day
27-400-14 Cultural Diversity (.6-1.2 CEUs)
This training is developed to help Federal agencies develop an effective program to build and maintain a diverse, high-quality workforce. Managers will understand the importance of cultural diversity and other individual differences through:
• Increasing awareness of the business, cultural, demographic, and legal frameworks for understanding and managing diversity;
• Supporting managers, supervisors, human resource professionals, and other staff in their efforts to respect, appreciate, and value individual differences.
Terminal Objective
Upon completion of this course, the learner should be able to identify and justify no less than three reasons cultural diversity is crucial to maintaining a high-quality workforce.
Prerequisite
None
Who Should attend
Persons interested in learning more about cultural diversity, especially managers.
Method of Delivery
On-site/Of-Site
Course Length: 1-2 Days
Minimum Class Size: 10
Maximum Class Size: 40
Cost per student over minimum: $91.80 per student per day
27-400-15 Leadership Training (.6-1.8 CEUs)
This workshop covers:
Using the tools of strong leadership;
Effective communication;
Performance management;
Organizational development.
The attendees will identify methods to maximize their own potential while achieving the goals of the organization.
Terminal Objective
Upon completion of leadership training, learners will identify, list, and align no less than five areas of improved personal development related to their professional management core competencies.
Prerequisite
None
Who Should attend
Supervisors and Managers
Method of Delivery
On-site/Off-Site
Course Length: 1-3 Days
Minimum Class Size: 10
Maximum Class Size: 40
Cost per student over minimum: $102.60 per participant per day
27-400-16 Facilitation Services (.6-1.8 CEUs)
Facilitation activities include recurring management updates and decision-making forums.
Our team will facilitate your organizational leadership and work teams in decision-making services through collaborative efforts, working groups, or self-directed teams.
We also help to clarify the goals for sessions so that they are clear, concise, meaningful and achievable.
Terminal Objective
Given training on facilitation, upon completion of this course, the learner should be able to locate, record, and demonstrate no less than three facilitation techniques.
Prerequisite
None
Who Should attend
Persons interested in learning more about facilitation.
Method of Delivery
On-site/Off-Site
Course Length: 1-3 Days
Minimum Class Size: 10
Maximum Class Size: 40
Cost per student over minimum: $102.60 per participant per day
27-400-17 No Child Left Behind (.6 CEUs)
This workshop provides basic information about No Child Left Behind .
The No Child Left Behind Act of 2001 (No Child Left Behind) is a landmark in education reform designed to change the culture of America's schools and improve student achievement. The new law represents a sweeping overhaul of federal efforts to support elementary and secondary education in the United States. It is built on four common-sense pillars: Accountability for results; Emphasis on doing what works based on scientific research; Expanded parental options; Expanded local control and flexibility.
Workshop topics covered include:
What NCLB does for parents and children;
Why NCLB is important to America;
Accountability;
Testing;
Teacher Quality;
Creating Safer Schools;
Choice and Supplemental Educational Services;
Terminal Objective
Upon completion of this training, learners will summarize the main provisions of the law, and identify where they can locate additional information and resources.
Prerequisite
None
Who Should attend
Persons interested in learning more about the No Child Left Behind Act.
Method of Delivery
On-site/Off-site
Course Length: 1 Day
Minimum Class Size: 10
Maximum Class Size: 40
Cost per student over minimum: $140.40
27-400-18 Approaches to Conflict (.6 CEUs)
At the end of this course, participants should be able to:
Identify and distinguish between different types and sources of conflict;
Identify different approaches to dealing with conflict;
Identify situations where each style is appropriate;
Identify how they, as individuals, tend to respond to conflict;
Describe the importance of finding a “win-win” conflict resolution strategy.
Terminal Objective
Upon completion of this training, learners will distinguish between different approaches to conflict while identifying their own conflict resolution styles.
Prerequisite
None
Who Should attend
Persons interested in learning more about Conflict Resolution.
Method of Delivery
On-site
Course Length: 1 Day
Minimum Class Size: 10
Maximum Class Size: 40
Cost per student over minimum: $137.70
27-400-19 Community Service 101 (.6 CEUs)
Service Learning is a method that helps people learn and develop through active participation in service experiences. This course will help participants and agencies formulate and carry out a targeted plan.
Our community service experience:
Meets real community needs;
Helps foster caring for others;
Provides for an intellectual experience;
Enhances learning by extending beyond the “normal”;
Gives participants time to reflect (through thinking & writing);
Empowers the community and the participants.
We may prepare for/perform actual field/volunteer work with:
Community organizations, Youth groups;
Schools; Senior Centers; Needy local groups;
Homeless/Other shelters; and Faith-based organizations.
Terminal Objective
Upon completion of this training, learners will demonstrate their skills in formulating and carrying out a targeted community service plan.
Prerequisite
None
Who Should attend
Persons interested in learning more about Community Service.
Method of Delivery
On-site/Off-Site
Course Length: 1 Day
Minimum Class Size: 10
Maximum Class Size: 40
Cost per student over minimum: $107.10
27-400-20 Mediation of Workplace Disputes (.6 CEUs)
We provide mediation services for:
Personnel Actions;
EEO complaints;
Grievances;
Personal Actions;
Non-selection;
Programmatic Disputes;
Disputes between employees and their agencies.
Terminal Objective
Upon completion of this service, parties will obtain a mediated judgment.
Prerequisite
None
Who Should attend
Persons unable to resolve disputes.
Method of Delivery
On-site/Off-site
Length of Mediation: 1 Day
Minimum: 2
Maximum: 4
Unit Price: $700
Cost per student over minimum: $189.00
27-400-21 Understanding Depression (.6-1.2 CEUs)
According to a report from the National Institute of Mental Health, nearly 18.8 million Americans over the age of 18 suffer from major depression. Closely linked to depression is suicide. Suicide is the third leading cause of death in 18-24-year-olds.
People that are depressed often have intense feelings of sadness lasting for long periods.
This workshop will discuss:
Signs and symptoms of depression;
How to get help for depression;
Types of therapy;
Major depression medications currently available.
Terminal Objective
Upon completion of this workshop, learners will list 3-4 signs of depression, locate where to get help, identify two types of therapies, and name 3-4 depression medications currently available.
Prerequisite
None
Who Should attend
Persons unable to resolve disputes.
Method of Delivery
On-site/Off-site
Course Length: 1-2 Days
Minimum Class Size: 10
Maximum Class Size: 40
Cost per student over minimum: $132.30 per participant per day
27-500 Course Development
These are customized items. Customers have the option to customize their training products using the labor rates identified in the Direct Labor table of the Price List.
Leatherwood Enterprises (LE) has an identifiable continuing education or training unit assigned responsibility for administering continuing education and/or training programs. We will help you ensure that certification criteria are followed. The review process is conducted by individual(s) who have been trained in and/or have experiences with the criteria.
Educational services and technical support are provided to the instructors and learners. Educational services provided to instructors include:
Training development and revisions to curricular and assignments;
Assistance from subject matter experts and training director;
Education technicians (clerical and administrative support);
Editor, Proof Reader, Multi-media specialists (graphics/video).
You will learn from LE training facilitators whom possess a masters or terminal degrees and experience in instructional and curriculum design and training delivery.
We will show you how to offer Educational Services to learners including counseling for participants who have failed a project or examination required for successful professional development completion.
After successful completion of a course or training program, we'll show you how to maintain a record of course(s) completed.
27-500 Test Administration
End-of-course evaluations are completed by the participants on each instructor’s effectiveness. In addition, periodic observations are made to determine the quality of each instructor’s instructional delivery. Feedback is provided to the instructor:
After each observation;
When problems arise;
As part of each administrative summary after a session has concluded.
Instructors are provided assistance and recommended training and counseling.
Each learning activity is evaluated. LE procedures requires that:
Each participant completes an end-of-training evaluation;
Course design incorporate special needs;
Summative evaluations are prepared and analyzed;
Evaluation results are incorporated into program improvements.
LE has implemented the following four-phased effort for program evaluation:
Standardized participant end-of-course critiques;
Survey of post-graduates and supervisors biannually;
Curriculum and training program reviews;
Data/information from the above measures are shared with LE principals and advisory board members and staff at all levels.